Less Hands. Fewer Steps. Same Systems. – Crow Consulting
Wooden maze with two figures
Case Study  ·  Accounts Payable

Less Hands. Fewer Steps. Same Systems.

10-step accounts payable process — reduced to 4-steps, without purchasing any new tools.
The Problem

A high-touch process that didn’t need to be

Vendor invoices arrived by email and mail, got sorted and scanned, traveled desk to desk for approval, were manually entered into the accounting system, and went out by paper check. 10 steps. Every single invoice.

The Solution

The workflow was reconfigured, not replaced

Every touch point was mapped. Redundant hand-offs were eliminated, approvals were consolidated to the right moment, and the process shifted from paper to electronic — both how vendor invoices arrive and how payments go out.

The Result

Hours recovered. Reporting you can trust.

Ten steps became four. AP processing time dropped 95%. Paper checks were eliminated. And for the first time, every vendor invoice was accurately recorded in the accounting system — making spend reporting reliable.

6 Manual steps eliminated
95% Processing time cut
0 New tools purchased